Frequently Asked Questions
How long does it take to see visible results from your products?
The time frame for visible results depends on the specific product and your individual skin needs. We recommend checking the product page for an estimated results timeline tailored to each item.
However, consistency is key — using your products regularly as directed will help you achieve the best, most lasting results over time.
How can I be sure that your products are effective?
Results may vary depending on your skin type and concern, but most customers begin noticing visible improvements within the first few weeks of consistent use. Optimal results typically appear after extended, continued use.
Please note that not all products are eligible for the 90-Day Guarantee. For eligibility details, refer to the individual product page. To learn more, visit our 90-Day Guarantee Policy page.
How can I contact your support team?
You can email us anytime at hello.aglaiaskin@gmail.com We aim to respond to all inquiries within 24 hours on business days.
Do you offer free shipping?
We offer free standard shipping on all orders over $150 (USD).
Can I change or cancel my order after it’s placed?
If your order hasn’t shipped yet, our team can help adjust or cancel it.
Does the 90-Day Guarantee apply to every product?
Our 90-Day Guarantee applies exclusively to select products listed on our website under the guarantee policy. These items are clearly marked on their product pages. For all other products, our standard return policy applies.